The Evolution of the
Service Industry

Freddy is a fast food delivery worker who manages to find the best aspect of his job which is the freedom it affords. Freddy enjoys his job in spite of the low pay because he’s still young and his financial responsibilities are few.

Then there’s Terry, the “flight attendant.” Terry would have been referred to as a “stewardess” back in 1930 when the first one took flight. Back in the day, stewardesses were considered to be almost as glamorous as movie stars and for many years, only young, beautiful, single, white women were hired and forced to retire at 32. Today, the flight attendant on your trip may be either gender, any race, and will be a safety expert trained to be on the lookout for terrorist threats, a far cry from the beauty queens of yore.