The Evolution of the
Service Industry

The Bureau of Labor Statistics estimates that in May, 2008, there were 2.2 million servers in the U.S. Two characters in Working are employed in the food industry. Delores is a server who seems unable to even imagine another livelihood for herself. Her work isn’t always easy. Yet she is happy overall with how she earns her daily bread.

The first food deliveries started in World War II London, England when the Women’s Volunteer Services began delivering meals to people whose homes had been destroyed during the Blitz. In the U.S., home delivery of food began in Philadelphia in 1954 to bring meals to those with health problems that made it impossible for them to leave their homes. Nowadays, it’s just as likely to be a single working parent who calls up the local Pizzeria for delivery.